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The five-star Liostasi Hotel is looking for a Front Office Agent

04 Απρίλιος 2022, 13:06


Front Office Agent - Ios Island
The five-star Liostasi Hotel, the top hotel of Ios Island and one of the leading boutique hotels of Greece, is looking for a Front Office Agent. The newly upgraded Liostasi Hotel is part of the Denaxas Group of Companies and a member of Small Luxury Hotels of the World.

The ideal candidate:
•Always provides seamless guest experience and strives to satisfy guests’ needs by acting proactively, effectively and promptly.
•Upsells and cross-sells the hotel’s services in order to maximize revenue.
•Ensuresguests feedback is properly collectedand proceeds with service recovery processin a timely and effective manner.
•Nurtures working relationships and communication with colleagues and other departments.
•A team player at all times, maintains a professional and high-quality environment at all times.
•Process all guest check-ins and check-outs correctly and efficiently.
•In charge of all payments and bill closures.

Candidate Profile:
•Minimum 2 years of experience as Front Office Agent in a luxury 5-star hotel.
•Degree in Hospitality & Tourism.
•Excellent command of Greek and English.
•Knowledge of Fidelio PMS and Microsoft Office is essential.
•Knowledge of a third language will be considered an asset.
•Excellent customer service and communication skills.
•Excellent organizational andproblem-solving skills.
•Self-motivated, enthusiastic, with natural ability and confidence to sell/promote.
•High standards of hygiene and grooming.

Company offers:
•Attractive remuneration package.
•Training and career development.
•Dynamic, luxury and highly professional environment.
•Accommodation and half board.


















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